Sanity is madness put to good use. – George Santayana
You think that it can never happen to you, but it can. Yesterday I received a letter from Bank of New York Mellon. These guys are the idiots that gave unencrypted computer data tapes to a third party vendor. The vendor was hired to store the tapes in a top secret, undisclosed location, but unfortunately a couple of those tapes fell off the back of a truck before they made it to their final destination. Yeah, someone stole them and now over 12 million social security numbers along with other personal data has been breached. Guess what the letter said. Yes indeed, the bad guys got my personal information. So now what do I do? I called the bank’s worthless 1-800 number and demanded to know which third party vendor lost my information. Are you ready for this….they wouldn’t give out that information for security reasons. What security? Who are they protecting? They didn’t protect the bank’s customers. This damage is irreversible. I can’t begin to tell you how angry I am. My husband and I shred documents, we don’t bank online, we never use PayPal or check cards, and we examine our credit card bills every month looking for fraudulent activity. In other words, we do everything right, and I still get screwed over thank you very much. Please let me know if you hear anything about a class action lawsuit. I want to kill the bastards. Seriously.
elaine
September 9th, 2008 at 1:01 pm
Oh!
I always thought I did everything to keep my identity safe, but I never thought of that happening. Now, I shall have to take up my credit card protection company’s offer of identity theft protection.
That is just so awful for you.
Kristi
September 9th, 2008 at 8:53 pm
OMG! I’m so very sorry this is happening to you!!
Unencrypted information? UNENCRYPTED????
First, the bank needs to be gone after for not encrypting the information……then the third party dipshits.
I’m certain the only ‘security reasons’ they have is that they know they’re both in trouble and they’re trying to cover their asses.
This is even more unacceptable to hear after reading about all the security precautions that are being taken to ‘protect KFC’s secret seasoning recipe’ with either an upcoming move or a pending one.
I’m livid for you!
Braden
September 10th, 2008 at 2:03 am
My wife and I don’t shred documents, we bank online, we use PayPal and check cards, and we examine our online records at least weekly to look for fraudulant activity. In other words, we do almost nothing right, but haven’t gotten screwed over yet.
Sounds like it doesn’t much matter what we do.
Ken
September 10th, 2008 at 10:04 am
Find a reputable class action lawyer who will help identify other victims and the people in the bank and the so-called third party who are responsible. Then she/he will push on the system until something pops.
jody
September 11th, 2008 at 8:37 am
Yeah I’m with her ^^^Find a great lawyer. That sucks Bigtime!
naughty
September 11th, 2008 at 2:36 pm
So sorry to hear about your troubles, MJ. Would you believe that the “Second Greatest Hospital in the World” where I work did the same sort of thing your bank did, only the “tapes” had some patient information and some employee information (including SSN, DOB, payment method- thank you very much)! I got a similar letter, and did all the right things, so guess what happened to me? Yup! But here is the rub… I travel around the country for a research study and I review patient medical records. If they are electronic, I sometimes need to provide my Name, DOB and SSN to get access and a password…FOOL THAT I AM, I comply. 24 hours after my latest data visit, I had an identity theft incident. BUT GET THIS>> the credit card company was not going to pursue the “incident” because they “did not suffer a loss” (the trick was caught before it was sprung!) Well guess what, FIA Card Services – I SUFFERED A LOSS, so I pushed really hard, made lots of complaints, wrote the FTC and filed a police report, and now they are “Investigating”. If you lie down, you will get walked on… So, girl, DON’T LIE DOWN.
The Curmudgeon
September 15th, 2008 at 10:46 am
Haven’t found the class action suit for you yet… but there is an alphabet suit of Federal statutes that may serve as the basis for one. Keep looking.
sara
October 28th, 2008 at 8:31 pm
happened to us too, check into this:
http://chimicles.com/assets/BNYMellon%20SecurityBreach%20AmendedComplaint.pdf